The short version
A free account is required to open QuireCraft, but a subscription is optional. Your projects stay on your device unless you choose cloud sync or an AI feature that needs the content you deliberately provide. QuireCraft collects only the account, service, support, community, website and usage information needed to operate and improve its services. We do not sell your name or email address or use them for advertising. We use them only to provide, secure and support your QuireCraft account and services you choose to use. QuireCraft does not sell personal information or manuscripts, and OpenAI API conversations are not used to train OpenAI’s models unless QuireCraft explicitly opts in. QuireCraft has not opted in.
Who is responsible for your information
Raymond Mckaig, trading as QuireCraft, is the controller of personal information handled through the QuireCraft website, application and connected services.
Questions and privacy requests can be sent to support@quirecraft.co.uk.
Your writing stays under your control
QuireCraft is local-first. Manuscripts, notes, images and project settings are stored in your browser on your device unless you enable cloud sync. Local information is removed when you delete it in QuireCraft or clear the relevant browser data.
If you use cloud sync, an encrypted connection sends copies of your projects to QuireCraft’s cloud service so they can be available on your other signed-in devices. Cloud sync currently applies to all projects; individual projects cannot be excluded. QuireCraft does not use manuscript content for advertising, sell it or use it to train artificial-intelligence models.
Information QuireCraft collects
When you create an account
Your name, email address, authentication details, verification and account status. Passwords are handled by the authentication provider and are not visible to QuireCraft.
When you subscribe
Your plan, subscription status, renewal or end date and identifiers used to connect your QuireCraft account with Stripe. Stripe receives and handles your card and payment details; QuireCraft does not store full card details.
When you use cloud sync
All of your projects, including their content and settings, change information needed to keep copies consistent, and basic sync diagnostics.
When you use community features
Feature requests, comments, votes, display name and images you choose to publish. These contributions are visible to other community users.
When you report a problem
Your name and email address, the report and attachments, application version, affected area and limited technical context needed to investigate it. Signed-out users may return to their reports from the same browser.
When you use AI features
Your prompt and the project, document, chapter, selection, image or other context required by the feature you choose are sent securely to OpenAI to produce the requested result. QuireCraft may retain conversations so you can reopen them, usage totals so allowances and costs can be managed, and memories you have allowed or approved. AI usage records contain feature and action identifiers, token and credit totals and provider costs; they never contain prompts, responses, manuscript text or project, book, chapter, character or conversation names.
When you use the application
Feature and action identifiers, when they occurred and the area of QuireCraft used. These records never contain field values, manuscript text, prompts, responses or names taken from your projects, books, chapters, characters or conversations.
When you visit the public website
The page viewed, when it was viewed and the referring website’s hostname, if supplied by your browser. On the sign-in screen, QuireCraft also counts anonymous actions such as showing the screen, switching between sign-in and free-account creation, requesting password recovery and submitting a form. Form contents are never included. QuireCraft uses a random identifier kept only for the current browser session to count visits without cookies or persistent visitor tracking. IP addresses and browser or device details are not stored in the website analytics database.
Signed-out usage information
A random installation identifier is saved in browser storage so related activity can be counted across sessions without requiring an account. Signed-out events include the feature used and time of use. Names and free-form content are removed before these events are sent. The identifier does not reveal your name or email address and is not combined with an account when you later sign in.
How and why the information is used
| Purpose | UK GDPR basis |
|---|---|
| Provide accounts, cloud sync, subscriptions and requested services | Performance of a contract |
| Provide AI features, conversation history, usage allowances and approved memory | Performance of the service you request and legitimate interests in operating it safely and sustainably |
| Process payments and keep financial records | Performance of a contract and legal obligations |
| Respond to reports, protect data, prevent misuse and keep the service reliable | Legitimate interests in support, security and service operation |
| Understand feature use and improve QuireCraft | Legitimate interests in developing a useful, dependable product |
| Understand aggregate public website use | Legitimate interests in understanding whether QuireCraft’s public information is being found and used |
| Publish and administer community contributions | Performance of the community service you request and legitimate interests in maintaining useful discussions |
Where legitimate interests are used, QuireCraft considers the benefit, necessity and effect on users and limits the information collected. You may object to this processing.
QuireCraft does not make decisions about you solely by automated means that have legal or similarly significant effects.
How long information is kept
- Local projects remain until you delete them or clear the browser’s storage.
- Synced project data is kept while cloud-sync benefits are active and for up to 90 days after those benefits end, allowing time to resubscribe and retrieve it.
- Account information is kept while the account is active, with limited records retained afterwards where needed for legal, security, fraud-prevention or support purposes.
- Payment and transaction records are retained for applicable tax, accounting and legal periods.
- Problem reports and usage records are kept only as long as reasonably needed to investigate issues, protect the service and understand product use, and are reviewed periodically.
- Saved AI conversations remain available until you delete them or close the relevant account. AI memories remain until you edit or delete them, disable the related feature and remove them, or close the account.
- OpenAI may retain API inputs and outputs in restricted abuse-monitoring logs for up to 30 days, unless legal obligations require longer retention.
- Public website page-view records are retained only while needed to understand aggregate interest and are not used to build persistent visitor profiles.
- Community contributions may be retained or anonymised after an account closes where needed to preserve the meaning of a public discussion.
Your choices and rights
Depending on the circumstances, UK data-protection law gives you rights to access, correct or erase personal information; restrict or object to its use; and receive information you supplied in a portable format. You may also withdraw consent where processing relies on consent.
You can use QuireCraft without a paid subscription, export your projects independently, delete local projects and clear the anonymous installation identifier by clearing QuireCraft’s site data in your browser. Clearing browser data can also remove local projects, so export a backup first.
You can turn off AI features in the editor, stop assistants learning about you, review and delete AI memories, and delete saved conversations. Turning learning off prevents new memories; it does not silently erase memories you have already kept, which remain under your control in AI Memory.
To exercise a right, email support@quirecraft.co.uk. Identity may need to be confirmed before account information is disclosed or changed. There is normally no charge, and a response will normally be provided within one month.
Questions and complaints
Please contact support@quirecraft.co.uk first so QuireCraft can try to resolve your concern.
You also have the right to complain to the UK Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint or telephone 0303 123 1113.
Changes to this notice
This notice will be updated when QuireCraft’s services or handling of information materially changes. The date at the top shows the latest revision; important changes may also be highlighted in the application or by email where appropriate.